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 First Link

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For community agencies

Why should you refer dementia clients and caregivers to First Link?

 Access to community-based services early in the disease process can also help caregivers become accustomed to the role.

First Link supports community agencies in their work by:

  • Assisting the person with dementia and caregiver to better understand dementia
  • Proactively supporting the person with dementia in managing the disease
  • Helping address gaps in the person with dementia’s and the caregiver’s needs

Through First Link, we can work together to help persons diagnosed with dementia and their caregivers. We can help them learn about the diagnosis, manage the disease and reduce  demand on high-intensity service.

How can First Link do this?

  • Educate both the person with dementia and the caregiver about dementia, its effects, and the journey ahead.
  • Provide personal support through counselling and group sessions so that the person with dementia and the caregiver can better manage the disease.
  • Collaborate with community agencies to help with specific needs, such as emotional impact of changing abilities, assisting the client with legal and financial concerns, etc.
  • Make it easy for community agencies to refer using the First Link electronic referral form in their database.
  • For more information on specific Alzheimer Society programs and services, please visit:


For resources and helpful peer-reviewed literature as well as professional and community resources, visit “for health-care professionals.” 


"The value of First Link to CCAC patients and caregivers in our region cannot be overstated.  In our mission to provide seamless care, a significant role exists for the caregiver and patient.  As CCAC Case Managers work with families to coordinate the care they need, First Link provides an important resource during a critical time, educating and preparing them for the next step in their life journey.” 

Caen Suni, Sr. Director, Partnership Development and Strategic Planning, Erie St. Clair Community Care Access Centre

Last Updated: 01/06/15
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