First Link® Dementia Helpline

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The First Link® Dementia Helpline is for anyone affected by dementia, whether professionally or personally. Get the support you need, when you need it.

If you have questions about Alzheimer’s disease or other dementias, call the Alzheimer Society of B.C.'s First Link® Dementia Helpline for information and support (toll-free):

  • English: 1-800-936-6033 (Monday to Friday, 9 a.m. to 8 p.m.)
  • Cantonese and Mandarin: 1-833-674-5007 (Monday to Friday, 9 a.m. to 4 p.m.)
  • Punjabi, Hindi and Urdu: 1-833-674-5003 (Monday to Friday, 9 a.m. to 4 p.m.)

About the First Link® Dementia Helpline

The First Link® Dementia Helpline is for anyone affected by dementia, whether professionally or personally. Helpline staff give people the support they need, when they need it.

Through our First Link® Dementia Helpline, some of the topics you can learn about include:

  • General information about dementia.
  • Getting the diagnosis.
  • Progression of the disease, including its effect on communication and behaviour.
  • Personal planning.
  • Maintaining independence.
  • Providing care and support.
  • Resources available in your community, including support groups and upcoming education workshops.
  • Information about making your organization or community dementia friendly.

Every call to the helpline is confidential. Review our privacy statement.

Download our First Link® brochures for people affected by dementia or health-care providers.

First Link® Yukon Dementia Helpline

The First Link Yukon Dementia Helpline (toll-free) is now available to people living in the Yukon who have questions about dementia and memory loss:

  • English: 1-888-852-2579 (Monday to Friday, 10 a.m. to 8 p.m.)

Learn more about the dementia support services in the Yukon.