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Donor information

Respect, openness and accountability

This is our commitment to you, as a valuable supporter of the Alzheimer Society of Canada. If you ever want to know anything about where your donation dollars go, please see our most recent audited financial statement, our Annual Report or contact us at donorserve@alzheimer.ca. We are committed to full financial disclosure.

Privacy

Your privacy is always respected. We hold all information relating to your correspondence and contributions to the Alzheimer Society of Canada in the strictest confidence. We have adopted Imagine Canada's Ethical Fundraising and Financial Accountability Code. As a member of the Canadian Marketing Association (CMA), the Society is committed to upholding the principles of the CMA Code of Ethics and Standards of Practice.

Common questions

1. How do I get my receipt?
Online donors will receive a receipt by email. If you donate by mail, fax or phone, we will mail a receipt to you.  We issue official income tax receipts for all donations of $15 or more.  If you would like a receipt for less than $15, please advise us.  Charitable Number: 11878 4925 RR0001.

2. As an Alzheimer Society of Canada (ASC) supporter, will I receive solicitations from other charities?
Not if you don't want to. On occasion, we do share our mailing list with other registered charitable organizations to help offset some of our costs. If you would prefer that we not share your name, please contact us at donorserve@alzheimer.ca.

3. How often will you contact me?
As a supporter of the Society, you'll be kept up-to-date on information about Alzheimer's disease and other dementias, caregiver support initiatives and new research advancements through our letters and newsletters. You'll also be invited, from time to time, to renew your support of the Society. We hope you'll respond to these requests whenever you can. You can also speak to one of our donor specialists at 1-800-616-8816, ext. 2974 or 2951, from 9 a.m. – 5 p.m. Monday to Friday ET to discuss your contact preferences.

4. Can I have my donation automatically withdrawn from my account?
Yes, you can join our Forget-Me-Not Partners monthly supporter program.  Complete our printable monthly donation form, provide a cheque marked VOID to the Alzheimer Society of Canada or credit card information, and your donation will be withdrawn automatically on either the 1st or 15th of each month. Speak to one of our donor specialists at 1-800-616-8816, ext. 2974 or 2951, from 9 a.m. – 5 p.m. Monday to Friday ET for more information.

5. What if I move?
We want to be sure that we have your current address so we can send you tax receipts, news updates and our letters. Simply call us at 1-800-616-8816, ext. 2974 or 2951, or send us an email at donorserve@alzheimer.ca with both your old and new addresses.

6. As an ASC supporter, how can I stay informed about the work of the Society?
All the latest about ASC and related information in the news can be found at News and Events, or on our Facebook and Twitter services.  Through our printed newsletters and regular mailings, we'll keep you up-to-date on new advancements in dementia research and how your money is helping people with this devastating disease.

You can talk to us at any time

We're delighted to speak with dedicated supporters like you. If you wish to ask us a question or discuss the work of the Society, call us toll-free at 1-800-616-8816 (Canada only) and ask for Donor Services.


Last Updated: 04/27/15
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